[1]. The shipping costs of the order are adjusted depending on the weight of the package. For remote areas there is a case of additional charge for which we will inform you by phone before sending the order. For orders weighing up to 2 kg the cost is 3.50 euros for all products shipped with SpeedEx Courier.

[2]. There is constant information about the progress of the order, both at the stage of preparation and at the stage of delivery in cooperation with the courier company. When sending the order from our store, you are informed via email and text message with the shipment number of the parcel and the corresponding link so that you can track your shipment in real time.

[3]. All orders we accept in our online store are processed within 24 hours. Excludes non-working days, national and local holidays. In case of delay in the execution of the order for any reason, the company must inform the consumer of the information entered. In case of incorrect information the company bears absolutely no responsibility.

[4]. All our parcels are sent within Greece in collaboration with Speedex Courier.

[5]. The average delivery time for northern Greece and the islands is 2 days, except in remote areas where the parcel can be delivered up to 4 days after shipment. For the rest of Greece the shipments are delivered the next day of the shipment.

[6]. Orders within the European Union are shipped via Elta. When sending the parcel we will inform you by email about the shipment number of the parcel so that you can follow the delivery process.

[7]. The average delivery time for orders within the European Union is about 10-20 days outside of Cyprus Shipments where they are delivered within 10 days.

[8]. For orders outside the European Union the delivery time ranges from 15-25 days depending on your region.

[9]. It is possible to pick up the order from the store. In case you choose to pick up your order from the store you should know that your order will be available for a period of 2 days and you can pick it up on the days and hours of operation of the physical store. In case you do not receive it, your order is automatically canceled. Payment of your order at the store upon receipt is not charged extra costs.

Our company is not responsible for any delays due to force majeure or events that are beyond its control. Indicatively and not restrictively, our company is not responsible for causes of delivery delays due to delays in customs, intermediate loading-unloading areas, strikes of means of transport or other strikes that affect the delivery of products to our company warehouses by suppliers. etc. In case of any delay, our company will make every effort to contact you with the information you have provided, in order to inform you and consult with you about the new delivery or delivery of another product.
Failure to comply with the above will result, in addition to any sanctions, the termination of services without notice. Bobtools.gr reserves the right to make changes to the content of the website and these terms without notice. Use of the Website constitutes your acceptance of these Terms.